Skip to content

The Braise app is here for Android. Take a look

Braise
Sign inDesign my room
Contact

Say hello.

We read everything, and we aim to reply within two business days. Use the form below, or email hello@braiseroom.com if you'd rather.

4,000 characters left
Or email hello@braiseroom.com, whichever you're more comfortable with.

What we can help with

  • Editorial & corrections: a question about a review or guide, or something we got wrong.
  • Brands & partnerships: review consideration, loaner requests, and affiliate inquiries (note: we never sell verdicts; see our editorial standards).
  • Design consultations: help choosing a tier or scheduling.
  • Account & billing: anything about your account, saved rooms, or Braise Unlimited.
  • Privacy requests: to access or delete your data, see our privacy policy.

Billing & order support

Braise is operated by Ember Group, LLC (Braise is a DBA), a Virginia limited liability company. If you have a question about a charge, a subscription, or a refund, email hello@braiseroom.com and we'll sort it out, usually within two business days. Please reach us before disputing a charge with your bank: nearly every billing question is something we can fix directly and faster, and a chargeback locks the account while it's investigated. Our refund and cancellation terms are set out in full in our terms of service.

Charges appear under a neutral billing descriptor that doesn't disclose the nature of the site. If a charge on your statement doesn't look familiar, email us the date and amount and we'll identify it for you.

Tell us how it went

If Braise changed something for you, whether a render, a consultation or just the site itself, we'd love to hear it, and to share it if you're happy for us to. Write as much or as little as you like. We credit you by first name only, plus your state if you'd like it shown.

1,200 characters left

We only ever show your first name, plus your state if you pick one.

Only so we can check the wording with you. It's never published.

We'll check the wording and how you'd like to be credited before anything appears.

If you're signed in when you send it and we publish it, we'll add a free month of Braise Unlimited to your account as a thank-you. Honest is what we want, good or bad.

Braise is for adults 18 and older. Messages sent through these forms are stored so we can reply to them. See our privacy policy.